This Privacy Policy explains how A Pinch of Tasmania (“we”, “us”, “our”) collects, uses, stores, and discloses personal information.
We are committed to protecting your privacy and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Personal Information We Collect
We may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase history
- Communications with us (including emails and enquiries)
Payment details are processed securely by third-party payment providers. We do not store your full credit card details.
How We Collect Personal Information
We collect personal information when you:
Place an order on our website
- Create an account
- Subscribe to emails
- Contact us
- Participate in promotions or giveaways
- Browse our website (via cookies and analytics tools)
How We Use Your Personal Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your orders or enquiries
- Provide customer support
- Send marketing communications (where you have opted in)
- Improve our website, products, and customer experience
- Meet legal and regulatory obligations
Cookies & Analytics
We use cookies and similar technologies to:
- Analyse website traffic and usage
- Improve site functionality
- Deliver relevant marketing and advertising
You can manage cookies through your browser settings.
Disclosure of Personal Information
We may share your personal information with trusted third parties, including:
- Payment processors
- Shipping and logistics providers
- Email marketing platforms
- Website analytics and advertising providers
These third parties are only given access to the information necessary to perform their services and are required to protect your information.
We do not sell your personal information.
Overseas Disclosure
Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.
Security of Your Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or outdated.
To make a request, please contact us using the details below.
Marketing Communications
You may opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
Complaints
If you have a complaint about how we handle your personal information, please contact us. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
A Pinch of Tasmania
Phone: 0403 500 801
Email: info@apinchoftasmania.com.au
Post: 99 Camms Road, Kayena TAS 7270, Australia
